How to activate an eSIM on your phone: Step-by-step guide

If you’ve just purchased a new device, or you’re updating an old one, and you want to know how to activate the eSIM on your phone, step-by-step, you’re in the right place.

In this post, you’ll learn the fastest way to do it, on any device. 

The three methods of eSIM activation

Now, depending upon your carrier – whether you’re updating an old phone, or booting up a new one – and the device brand/model, the methods of activation may vary.

Either way, your eSIM activation will fall under one of the following:

  • New device eSIM activation.
  • SIM card to eSIM activation.
  • QR code eSIM activation.

Choose the preferred eSIM activation method above, and follow the steps for each below.

Switching from a SIM card to an Australian eSIM on an old device

APPLE (IOS)

Go to Settings > Mobile

Click Convert to eSIM

Click Convert to Mobile Plan

Click Convert to eSIM to complete. 

Await activation (usually takes under 30 seconds).

ANDROID

Login to the eSIM network provider app on your device.

Follow the in-app prompts to generate a QR code.

Enter 4 digit eSIM confirmation code. 

Wait for activation (may take 2-3 minutes).

Follow the prompts to complete eSIM activation and set preferences. 

QR Code eSIM activation

APPLE (IOS)

Locate carrier QR code.

Open the Camera app and scan the QR code.

Upon notification click Mobile Plan Detected.

Click Continue.

Click Add Mobile Plan.

Await activation (usually takes under 30 seconds).

ANDROID

Go to Settings on your device.

Click Network & Internet.

Click SIMs.

Click Download eSIM.

Click Next.

Scan the eSIM QR code provided by your Australian eSIM provider.

Tap activate.

Activating an Australian eSIM on a new device

APPLE (IOS)

Follow the prompts on the screen during setup. 

Select WiFi network.

Add personal info, and follow the prompts until cellular activation is complete

Await activation (usually takes under 30 seconds).

ANDROID

Follow the prompts on screen during setup.

Once the phone setup is complete, go to Settings. 

Click Network & internet.

Click SIMs.

Click Download eSIM.

Click Next.

Scan the eSIM QR code provided by your Australian eSIM provider.

Tap activate.

eSIM-compatible phones in Australia

Virtual SIM card compatible phones are now commonplace amongst all the popular network providers in Australia.

Check the list below for compatible eSIM phones purchasable within Australia currently:

eSIM compatible iOS (Apple) phones:

iPhone XS, XS Max, and XR, 11, and 11 Pro

eSIM compatible Android phones

SAMSUNG: Samsung Galaxy S20, S20+, S20 Ultra, Samsung Galaxy Fold, Samsung Galaxy Z Flip

MOTOROLA: Razr

PIXEL: 3, 3 XL, 3A, 3A XL, 4, 4 XL

Conclusion

Whether you’ve updated to a new device, or you’re activating an eSIM on your current phone, hopefully this article has made that set up process streamlined and simple for you. 

But activation is just the first step, and there are so many more – previously impossible – features that this new technology opens up on your device. 

Things like:

Multiple numbers on the same device.

True, borderless data (no more international roaming fees) that travels with you.

No lock-in contracts.

Just to name a few…

And here at Zapme, we’re leading the charge, at the forefront of eSIM innovation, delivering new, reinvented connectivity to Australians at home and abroad.

Learn more about Zapme here