App Terms and Conditions

1. Overview

Thank you for using Zapme.

We operate an online mobile application which is available for download (collectively, Application), which is owned and operated by Zapme Pty Ltd ABN 55 640 400 960 (Zapme, we, us, our).

Please read these terms and conditions (Terms) carefully as they form a contract between Application users (User, you) and us (Agreement).

By using the Application, you agree with and accept the Terms in this Agreement.

This Agreement, our Privacy Policy and all policies and guidelines published on the Application or our website at www.zapme.co (Website) from time to time form the entire agreement between you and us. If you do not accept any terms of the Agreement, you must cease using the Application immediately.

We reserve the right to amend the Terms at any time, and will provide reasonable notice of the same either by email to you or through our Application. By continuing to use the Application, you accept the Terms as they apply from time to time.

2. Scope of Our Application

2.1 Overview

Zapme is designed for, and intended to operate as, a companion or supplement to your existing mobile service and not as a complete replacement for that mobile service. In order to use Zapme connect a pre-existing third party mobile service (Connected Phone Number).
Our Application allows users to purchase and use domestic and international telephone numbers as well as mobile data in countries that Zapme offers its services to, we also allow users to use our chat service, make voice, video calls and send messages domestically and internationally.
Through the Application, Users can also integrate their direct messaging services from other platforms to give them the ability to access and send messages from their different accounts from a single application.

2.2 Our role

(a) We act as the developer and provider of the Application and our role is limited to:

facilitating your access to and use of the Application;
taking feedback about the Application; and
improving and modifying the Application.

(b) By accessing and using the Application, you agree and acknowledge that:

we are not responsible for, and have no control over the use of the Application by other Users; and
we reserve the right, but are not obliged, to monitor, verify, modify or delete, any material, information or messages created, generated or transmitted by Users through the Application (collectively, User Content) and we do not control the accuracy of User Content.

3. Registration and Access to Application

3.1 Account Registration

(a) To obtain access to our Application, you must register for an account with us (Account) and accept these Terms and our Privacy Policy and GDPR (whichever is applicable) in our Legal Hub which together form a contractual relationship between you and us.

(b) To register a User Account, you must:

possess the legal right and ability to enter into a legally binding agreement;
if you would like to purchase any paid services, you must be of legal age or older; and
provide us with current, complete and accurate identification, and other information (some of which is not mandatory) including, but not limited to, your name, date of birth, phone number and a valid email address (Registration Information).

When registering an Account or making a payment, you may be required to nominate a username in the form of your registered email and authorised by a one-time-password (OTP) we will send you to confirm control of your device and information. You are responsible for maintaining the confidentiality and integrity of the Account, the OTP, and for all use and activity carried out on your Account. If you believe that there has been unauthorised access to your Account, please contact us immediately.
The information you provide us through the Application, including but not limited to your Registration Information, must be accurate, complete and up to date. You must promptly update all information to ensure it remains up to date. Depending on your location and usage of the Application we may be obliged to confirm the identity of Users and may also, at our discretion, take reasonable steps to ensure details are accurate. If you open an Account or add an Additional Number, where required under law, we will engage a third party to verify your identity via Know Your Customer checks under clause 3.4.
You acknowledge and agree that if the information that you provide to us is inaccurate or becomes out of date, you may not be able to use all or any of the features of the Application.
We reserve the right to refuse to register any User for any reason at our sole discretion or to deny anyone access to an Account or the Application at any time and for any reason, without notice.

3.2 Subscription

By creating an Account, you are registering for a subscription to the Application. The types and features of the available subscription plans are displayed on the Application during registration and are updated from time to time.
We will provide notice when each Subscription is due for renewal, after which, the Subscription will automatically renew on the last day of the initial subscription period that you agreed to, calculated from the date the subscription begins until the subscription is frozen in accordance with clause 15, or this Agreement is terminated in accordance with clause 16, or you freeze your account in accordance with clause 15. For example, if you purchase a 30 day subscription on the 7th day of February then your subscription will renew automatically on the 7th day of March, being the same day following calendar month (this is your Subscription Anniversary). You have the option to freeze your Account or any Additional Number at any time under clause 15.
Top up services are offered for Additional Number and Data (Top Up) by Zapme for usage in a single calendar month from the start of your Subscription Anniversary. The Top Up service provides the ability to buy more minutes or data to add to your current Additional Numbers and/or Data through the Zapme App. The Top Up service is an additional fee and is separately purchased from Additional Numbers and/or Data. Purchase of a Top Up will only be available for use within the remaining time of your Subscription Anniversary.

3.3 Additional Numbers

Subject to the applicable laws, you may add additional telephone numbers in any of the countries that Zapme covers to your Account at any time by using the function in your Account (Additional Numbers). You can see the countries that Zapme covers on our Website.
We will make reasonable efforts to enable you to use that Additional Number as soon as practicable after you add the Additional Number to your Account, subject to network availability and clause 3.4.

3.4 Identity verification

As part of complying with our legal obligations, we may require you to verify your identity when you open an Account, add an Additional Number to your Account, or you port your number to or from the Application. We use a third party identity verification provider to do this, so we do not collect or use your identity information.
If we are not able to verify your identity, we reserve the right at our discretion to:

deny you access to your Account; and/or
(ii) deny you any Additional Numbers.

3.5 Use

(a) By accessing and using the Application as a User, you represent and warrant that:

you possess the legal right and ability to enter into a legally binding agreement for the purposes of buying one of our services or plans;
you have the legal right, authority and capacity to agree to and abide by the Terms of the Agreement; and
if you are registering with Zapme or using the Application on behalf of a company, that company is taken to have accepted the Terms and you are taken to have been duly authorised to bind the company.

(b) By accessing and using the Application as a User, you agree and acknowledge that:

we are not a party to, or a participant in, any contractual relationship between Users;
you are responsible for complying with any relevant legislation and regulations that may become applicable as a result of any contractual relationship you enter into with another User;
we do not guarantee the existence, availability, suitability, legality or safety of the Application;
your access to and use of the Application is non-transferable; and
we are not obliged to confirm the identity of the Application users, including our Users, except to the extent of any applicable verification procedures outlined within this Agreement.

(c) By registering for an Account, you agree that we may send you text (SMS) messages, push notifications, emails or Zapchat messages as part of the normal business operation of your use of the Application. You may opt-out of receiving these communications from us by contacting us and you acknowledge that opting out of receiving these communications may impact your use of our Application.

4. Use of Application

4.1 Permitted Use

You may view the Application using a web browser or mobile device and copy or print hard copies of parts of the Application solely for your personal, non-commercial purposes as provided for in these Terms.
Any other use, including the modification, distribution, transmission, republication, display or performance of the content on the Application, except as provided for under these Terms, is strictly prohibited.
The use of emergency contacts such as 000 (Emergency Numbers) will not be possible through the Application. Overall, Emergency Numbers are not supported though in-Application usage. All emergency numbers are to be contacted through your Connected Phone Number and not through the Application.
The Application should not be used for the purposes of emergency and health reasons. Health is not the within the scope of use for the Application and not recommended to be used by those who have regular underlying health issues that need sparingly, regular or constant contact with their health care professional or emergency services.

4.2 Your Obligations

(a) You represent and warrant to:

use the Application in accordance with these Terms and for lawful, acceptable and authorised purposes only; and
comply with applicable laws and regulations.

4.3 Limitations

In accessing the Application, you represent and warrant that you will not:

modify or copy the layout of the Application or any computer software and code contained in the Application;
commit any act or engage in any practice that:

is harmful to our systems, reputation or goodwill; or
interferes with or disrupts the integrity of the Application, including but not limited to, by hacking, transmitting any viruses, spyware, malware or any other unauthorised malicious code of a destructive or disruptive nature;

create accounts with us through unauthorised means, including by using an automated device, script, bot or other similar means;
restrict, or attempt to restrict, another User from using or enjoying the Application;
interfere with the privacy of another person or harvest or otherwise collect information about others, including Registration Information, without their consent;
impersonate any person;
send illegal or impermissible communications such as bulk messaging, auto-messaging, auto-dialing or similar;
infringe any intellectual property rights or any other contractual or proprietary rights of another person;
bypass any measures used to prevent or restrict access to our Application;
do any act, engage in any practice or omit to do any act or engage in any practice that

is or could reasonably be considered obscene, illegal, offensive, inappropriate, defamatory, indecent, threatening or objectionable in any way;
would cause us to breach or to be taken to breach a law
would bring us into disrepute; or
interferes with the integrity or supply of the Application to all Users; or

encourage or facilitate violations of these Terms;
distribute or send communications that contain spam, chain letters, or pyramid schemes; and
harass, intimidate, act violently or inappropriately towards or be discriminatory against another User.

4.4 Porting Numbers

Australian Additional Number holders will have the opportunity to port their number away from our services in the Application to a telecommunications provider.
We can port your Australian Additional Number on your written request.
We will charge a fee of USD$7 for the purposes of porting the Australian Additional Number from the Application, and you authorise us to debit your payment method on file with us to process this request.

Payment Terms

5.1 Fees

We may charge weekly, monthly or annual fees to Users in consideration for us making certain services within the Application available (Fees). Our Fees will provide you with access to those services for that billing period. Our Fee rates can be found on our Application or Website.
We will advise you of any applicable Fees (including any applicable GST in Australia) when:

you are creating your Account with us; or
you add any Additional Numbers or Additional Data to your Account.

Fees are payable in advance and are non-refundable, except as expressly provided in these Terms.
Fees and all other fees (including one-off, single monthly purchases), charges and prices are stated in US Dollars or “USD” and are inclusive of any applicable taxes (including GST in Australia), unless otherwise stated. Fees may be converted to your local currency at the time of payment.
We reserve the right to change the Fees at any time and we will provide Users with existing Subscriptions with reasonable notice of any fee changes before they become effective. If you do not agree to the change of the Fees, you have the option to terminate this agreement pursuant to clause 16(a).
(f) You are responsible for paying all fees and taxes in respect of your Account and we reserve the right to charge you such applicable taxes.

5.2 Additional Data

You will have 1 month in which to activate any Data. If you use all of your Data before the end of the billing period, you may purchase additional data through the function in your Account via the top-up facility (Additional Data).
The rates for Additional Data will be charged as a once-off fee, and can be found on our Website or App (Additional Data Fees).
If you purchase Additional Data, your current billing period will end, and a new billing period will begin once you have paid your Additional Data Fees.
If you do not purchase Additional Data before the end of the billing period, you will be able to access the Application and make calls, but you will not be able to send message or use any other function that requires Data.
We reserve the right to change the Additional Data Fees at any time and we will provide Users with reasonable notice of any fee changes before they become effective. If you do not agree to the change of the Additional Data Fees, you have the option to terminate this agreement pursuant to clause 16(a).

5.3 Payment method

Fees must be paid monthly in advance with a valid credit card, scheme debit card, PayPal or other payment methods (Payment Methods) we make available and access to the Application and its functions is conditional on timely payment of all fees by you.
Additional Data Fees must be paid immediately with one of our Payment Methods, and access to the Application and its functions is conditional on timely payment of all fees by you.
If you pay your Fees or Additional Data Fees through our Payment Methods, your payments will be completed in accordance with that Payment Method’s applicable terms and conditions and privacy policy, and we do not have any affiliation with them.
All credit card payments are subject to validation checks and authorisations by the card issuer. If the issuer of your payment card refuses to or does not for any reason authorise payment of the Fees or Additional Data Fees, the payment will not be processed.
(e) If the applicable Fee or Additional Data Fee is not paid to us or automatically debited for any reason by the due date, we may, at our discretion:

cancel your Account; or
temporarily suspend your access to all or some of the features of the Application until such time as payment of the Fee or Additional Data Fee is received by us in full.

5.4 Refund of fees

If you freeze your Account, any Data or any Additional Number in accordance with clause 15, or cancel your Account or any Additional Number under clause 16, or if we cancel your Account or any Additional Number as a result of you breaching these Terms, then any Fees and Additional Data Fees paid will not be refunded and any outstanding Fees, Additional Data Fees and other fees become immediately due and payable upon cancellation.

6. Intellectual Property Rights

In these Terms, Intellectual Property Rights means all intellectual property rights, including all copyright, patents, trade marks, design rights, trade secrets, circuit layouts, domain names, know-how and other rights of a similar nature worldwide, whether registered or not, and any applications for registration or rights to make such an application.
We own or are the licensee of all rights, title and interest (including Intellectual Property Rights) in the Application or to the material (including all text information and content, graphics, logos, type forms and software) made available to you on the Application (collectively, Application Content). Your use of and access to the Application does not grant or transfer any rights, title or interest to you in relation to the Application Content.
You must not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, reverse engineer, create derivative works from, transfer, or sell any Application Content or any other material in whatever form contained within the Application unless expressly stated otherwise in these Terms.
To the extent that the Application uses any open source or third-party code that may be incorporated into the Application, such access to the open source code is provided subject to the terms imposed by the licensor of that open source code. You acknowledge and agree that any open source code is made available “as is”, without any warranty from us.

7. User Content
7.1 General

We reserve the right, but are not obliged, to monitor, review, verify, or delete User Content and we do not control the accuracy of User Content.
We do not claim ownership of any User Content. You grant us a perpetual, non-exclusive, royalty-free, irrevocable, worldwide, assignable and transferable licence to use, reproduce, modify, copy, store and share the User Content, for our business or commercial purposes. The rights you grant us in this clause are for the limited purpose of operating and providing the Application ((such as to allow us to display your profile picture and status message, transmit your messages, and store your undelivered messages on our servers).
You consent to any act or omission which would otherwise constitute an infringement of your moral rights. If a third party has moral rights in your User Content, you must ensure the third-party consents in the same manner.
The views expressed in any User Content are the views of Users and not those of us unless specified otherwise. We are not responsible for and disclaim all liability in respect of any User Content. We encourage you to report problems, offensive content or comments and malicious use of the Application to us.

7.2 Contacts

In order to make calls from our Application you will be required to provide access to your contacts from your device or another platform to your Account through the function in your Account (Contacts).
By providing access to your Contacts, the Application will access the contact details of your contacts for your Account.

7.3 Security of content

We will take all reasonable steps to implement, maintain and enforce security procedures and safeguards to protect the security, confidentiality and integrity of any User Content we may hold from unauthorised access or use by a third party or misuse, damage or destruction by any person.
However, we do not guarantee and cannot ensure the security of User Content and we expressly exclude liability for any such loss, however caused.

7.4 High-Risk Transaction

Users that are conducting high risk transactions may be contacted by Zapme for the purposes of security to ensure that the person conducting the high-risk transaction is the actual holder of the Account.
Examples of high-risk transactions include losing access to an Account and change of sensitive identifiable personal information. Zapme will make reasonable endeavours to work on each high-risk transaction on a case-by-case basis and determine whether or not it is a high-risk transaction. For further information on what constitutes a high-risk transaction, please visit the FAQ section of our website.
In the event of a high-risk transaction from an Australian Additional Number, users may be contacted, and their identity will be verified by Zapme before any changes are made to the Account.

7.5 Prohibited content

You must not create or generate any User Content:

unless you hold all necessary rights, licences and consents to do so;
that would cause you or us to breach any law, regulation, rule, code or other legal obligation;
that we consider inappropriate, defamatory, offensive, abusive, indecent, illegal or disparaging;
that would bring us into disrepute; or
that infringes the rights, including intellectual property rights, of any third party.

We will do our best to prevent our Application and network being used in, or in relation to, the commission of offences against the Australian Commonwealth, states and territories. If we have reason to believe that you are using our Application for this purpose, we will immediately deactivate your Account at our discretion.

8. Integration of your Other Accounts

Where available, you may integrate another account you have with another messaging or communication service provider (Other Account) with our Application by using the function in your Account.
We do not guarantee that the Application will be compatible with your Other Account, or that your content or messages from your Other Account will be available or accessible on the Application.
You acknowledge and agree that by integrating your Other Account with the Application, you authorise us to access and store information about you from your Other Account for the purpose of allowing you to send and receive User Content from that Other Account through the Application.
The service provider for your Other Account will handle your User Content in accordance with their terms and conditions and privacy policy, and we do not have any affiliation with them.
You may cancel the integration of your Other Account with your Account at any time by using the function in your Account. If you cancel your integration with your Other Account, we do not guarantee that your User Content associated with that Other Account will remain available or accessible on the Application.

9. Third Party Links and services

The Application may contain links and other pointers to websites, applications or services owned and operated by third parties. We do not control these linked websites or services and are not responsible for any linked website or service. Your access to any such website or service is entirely at your own risk. You should contact the relevant third-party directly to enquire as to the accuracy and completeness of that information prior to entering into a transaction in relation to the third-party products and services. Where you use any third party website or service, their terms and conditions and privacy policies will govern your use of those products or services.

10. Our Application

We are always trying to improve our Application and your experience using it. This means that we may add, expand or remove some features and functionalities of the Application from time to time (Improvements). We will provide you with reasonable notice if we are adding, expanding or removing a feature or functionality that may affect your user experience.
For the purpose of the Improvements, the Application may be interrupted for maintenance, repairs or upgrades. We will use our best efforts to provide you with reasonable notice of these interruptions where reasonably practicable.
We reserve the right to discontinue some or all of the features of the Application, or the Application itself, at any time.
Zapme relies on the provision of its services by carriers across the globe in different countries, for example in Australia it could be on the Telstra, Optus or Vodafone network depending on where you are calling from in Australia.

11. Disclaimer

To the fullest extent permitted by law, you agree and acknowledge that:

the Application is provided “as is” and “as available” and the entire risk arising out of your use of the Application remains solely with you;
we do not control, endorse and are not responsible for any User Content;
we retain complete control over the Application and may alter, amend or cease the operation of the Application in our sole discretion;
(d) we make no warranty or representation that any result or objective can or will be achieved or attained by accessing the Application;
we make no warranty or representation that:

the Application will be continuous, uninterrupted, accurate, fault-free, virus-free, secure or accessible at all times;
the networks that we use in order to allow you to make calls and send messages through the Application will be continuous, uninterrupted, fault-free, secure or accessible at all times;
the Application, Additional Numbers, Other Accounts and any network will be available in a particular country, region, or location; or
we will be able to add your Contacts to your Account;

we may remove any content, material and/or information, including any User Content, without giving any explanation or justification for removing the material and/or information;
you are responsible for considering the appropriateness of the Application, its services and any Application Content, for your intended application and use and we give no warranty, guarantee or representation that the Application, its services or the Application Content is suitable for or meets your requirements; and
we reserve the right, but are not obliged, to monitor or become involved in any dispute between Users.

12. Exclusions and limitation of liability

To the fullest extent permitted by law, we are not liable to you or anyone else for any loss or damage you may suffer or incur in connection with:

your access to and use of the Application and Application Content;
your inability to access or use the Application and Application Content;
any User Content;
any interactions between Users or conduct of other Users;
any User breaching or failing to comply with any applicable laws; and
unauthorised creation, access or use of your personal information, Account or your User Content, even if we have been advised of the possibility of such loss.

To the fullest extent permitted by law, we exclude:

liability for special, indirect or consequential damages, including damages for loss of data, reputation, goodwill and opportunity, loss of or claim for, revenue, profits, actual or potential business opportunities or anticipated savings or profit; and
all representations, warranties or terms (whether express or implied) other than those set out in these Terms.

Pursuant to s 64A of Schedule 2 of the Australian Consumer Law, this clause 12(c) applies in respect of services that are not of a kind ordinarily acquired for personal, domestic or household use or consumption. Our liability for breach of a guarantee conferred by the Australian Consumer Law (other than those conferred by s51 to s53 of the Australian Consumer Law) is limited at our option to:

the re-supply of the services or products; or
the payment of the direct cost of having the services or products resupplied.

13. Indemnity

You agree to indemnify us for all losses, damages, liabilities, claims and expenses (including reasonable legal costs) incurred by us arising out of or in connection with your use of the Application, User Content, your breach of the Terms or any rights of third parties, except to the extent we directly caused or contributed to the loss, damage, liability, claim or expense. This includes but is not limited to any claim against Zapme and/or its directors, officers and employees in relation to any tax, levy, registration or insurance arising out of the provision of the Application other than any tax, levy, registration or insurance for which Zapme is responsible under this Agreement.
We reserve the right to assume exclusive control of any matter for which you are required to indemnify us, and you agree to provide assistance at your expense for the purposes of defending and managing all such claims as is reasonably requested by us.

14. Dispute Resolution

A party must not commence legal proceedings relating to this Agreement unless the party wishing to commence proceedings has complied with this clause 14. However, this clause will not apply where a party seeks urgent interlocutory relief from a court.
If a dispute arises between the parties out of or relating to this Agreement, then:

the party alleging the dispute must notify the existence and nature of the dispute to the other party within 10 days of the dispute arising (Dispute Notice);
upon receipt of a Dispute Notice, the parties must, within 5 days, engage in good faith negotiations and use best endeavours to resolve the dispute;
if the dispute is not resolved as provided in paragraph (ii) within 5 days of receipt of the Dispute Notice, then either party may refer the dispute to mediation as provided in paragraph (iv) and must do so before initiating proceedings in a court to resolve the dispute;
any dispute which is referred to mediation must be referred to the Resolution Institute and must be conducted in accordance with the Mediation Rules of the Resolution Institution or the parties may appoint a mediator by mutual agreement; and
if the dispute is not resolved within 30 days of referral to mediation, any party is free to initiate proceedings in a court in respect of the dispute.

15. Freezing an Additional Number

You may freeze your Additional Number (we call this feature “On Ice”) at any time by using the function in your Account. If you freeze your Additional Number, we will downgrade your Additional Number, which will mean you will not be able to send or receive messages or calls until you re-activate your Additional Number. We are not required to notify you of any missed calls or messages while that Additional Number is On Ice, and will not be liable for any missed calls or messages while any Additional Number is frozen by you or On Ice.
If you freeze your any Additional Number, this will allow you to keep your Additional Number for a reduced monthly or annual fee which will be handled in accordance with clause 5 (On-Ice Fees). The On-Ice Fees are available via our Application and on our Website.
You may re-activate any Additional Number at any time by using the function in your Account, which will reset the billing period, and the relevant Fees will immediately become due and payable.

16. Termination

Each party has a right to terminate this Agreement at any time.
Users may close their Account, any Additional Number or Additional Data, or terminate this Agreement by using the close account facility in settings through your Account. Termination will be effective upon your submission of the close account facility, following which, we will disable the User’s Account or Additional Number at the end of the month within which the notice or cancellation is received.
We may modify, suspend or terminate your Account, Additional Numbers, Additional Data or your access to or use of the Application, or any portion of the Application, and/or terminate this Agreement immediately by providing notice to you by email or through the Application, if we reasonably believe that you have breached the terms of this Agreement, or for any other reason in our sole discretion, subject to clause 16(d) below. We may disable your access to your Account immediately on providing notice to you if we believe your conduct is likely to interfere with the Application, or the rights of any third parties, or if your account has been inactive for an extended period of time. Otherwise, the termination will be effective at the end of the month within which the notice is provided to you.
Users shall remain obligated to complete any outstanding payment for any Fee, Additional Data Fees or other amounts under this Agreement which arose before the Agreement termination date.
We reserve the right to cease operating the Application, or any part of the Application, without notice and for any reason.
On expiry or termination of this Agreement or if one of the events described in clause (e) occurs:

access to your Account will expire or cease;
you will not have any access to the Application, Application Content, your Account or User Content; and
we will not be liable for any costs, losses or damages arising as a result of terminating your access to the Application.
any dispute which is referred to mediation must be referred to the Resolution Institute and must be conducted in accordance with the Mediation Rules of the Resolution Institution or the parties may appoint a mediator by mutual agreement; and

We are not liable for any costs, losses or damages of any kind arising as a consequence of terminating your access to the Application.

17. Privacy

We will collect, use and disclose any personal information you provide us when accessing or using the Application in accordance with our Privacy Policy. For more information on our information collection and handling practices, please view our Privacy Policy at https://zapme.co/privacy-policy/.

18. General

18.1 Variation

We may vary, amend, or otherwise modify these Terms at any time and will provide reasonable notice of the same. We will publish the new Terms on the Application and on our Website at which time they will be effective. Your continued use of the Application following the posting of the new Terms constitutes your acceptance of the new Terms.

18.2 No Waiver

No waiver of rights under this Agreement shall constitute a subsequent waiver of this or any other right under this agreement. Any failure on our part to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.

18.3 Severability

If any provision of our Terms is unenforceable or invalid, it will be ineffective to the extent it is unenforceable or invalid and will not affect the enforceability or validity of the remaining provisions.

18.4 Governing law and jurisdiction

This Agreement is governed by the laws in force in Adelaide, Australia and the parties submit to the exclusive jurisdiction of the courts of Adelaide.

18.5 Contact us

Your feedback is important to us and our community. We welcome and encourage you to provide feedback, reviews, comments, and suggestions for improvements to the Application (Feedback). You may contact us via phone number on +61 1800 560 817 or submit Feedback by contacting us via support@zapme.co.